FAQ: AKO DICE IV
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is Kickstarter?

Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.

Last updated: January 29, 2023 08:50

How do I pledge?

In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.

Last updated: January 29, 2023 08:57

When will I get my pre-order?

The AKO Dice IV are set to ship in May 2023. Depending on your location, you’ll get them sometime between May-June 2023. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.

Last updated: January 29, 2023 08:57

Can I pledge for multiples rewards?

Yes, you can. Once you pledge, you will be able to add on other rewards. You can also do add-on in the pledge manger survey after the campaign ends.

Last updated: January 29, 2023 08:57

How do I choose color for my reward?

After the campaign ends, there will be a survey for color selection and shipping address.

Last updated: January 29, 2023 09:34

Will your AKO Dice from previous campaigns be availabe?

Yes, there will be AKO Dice from previous campaign available. You can do add-on after the campaign ends via pledge manager.

Last updated: January 29, 2023 09:34

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us